Soundbites support
Help with your sounds, account, backups and purchases.
Your sounds and widgets
Create a soundboard, record a sound or import a WAV, MP3 or M4A file, then trim and arrange your pads. Recordings stop when you leave the app or reach five minutes. Downloaded sounds work offline; YouTube clips need an internet connection. Open a widget’s configuration to select its board or sound.
Cloud backup and restore
Sign in to back up selected boards. Use Cloud Backup to restore your available boards; Restore All loads large existing collections in batches. Wait for confirmation before removing your local copy.
Storage and request limits protect the service. If an error says the shared publication pool is full, new publications are paused and the operator must review capacity. Existing sounds are not automatically deleted. If a rate limit is reached, follow the retry time in the error. Repeating the same completed operation does not create another chargeable copy.
Purchases
Soundbites Pro is optional. Choose annual or lifetime access in the app; the store shows the current price before you confirm. In Settings, open Pro and choose Restore purchases using the same store account. Cloud storage has separate limits.
Manage or cancel an annual Apple subscription in Apple subscription settings. Deleting Soundbites or its cloud account does not cancel a subscription. For Apple billing or refund requests, use Apple’s purchase support.
Delete your account
Open Account in the app, or sign in on this website, and choose Delete account. Recent authentication is required to protect your account. This removes your account and its private cloud data and publications through the deletion workflow. Local files remain on your devices; independent copies saved or shared by other people cannot be recalled.
If you cannot sign in, contact us from your account email. We will verify ownership before acting. Do not send your password or payment-card details.
Report content or a security problem
Use a pack’s Report and Block controls, or email support with the pack link and a description. Public submissions require review before approval. To report a security issue, include reproducible steps without other users’ private data.
Contact and operator
Tommy SzewczukMax-Brauer-Allee 8
22765 Hamburg, Germany
Support: support@soundbites.wtf
Privacy: privacy@soundbites.wtf
Updated 26 October 2026 · Support · Privacy · Terms · Impressum